Welcome to Machine Maestro, the leading platform for sourcing machinery suppliers in the food, beverage, and pharma sectors. This Privacy Policy outlines how we collect, use, and disclose your information when you engage with our website and services ("Service"). The terms "we," "us," and "Machine Maestro" refer to our company, registered and operating out of Norway. By using the Service, you consent to the practices described in this Privacy Policy, as well as our Terms of Service.

Note: This Privacy Policy doesn’t cover information you voluntarily make public, such as reviews or public comments on suppliers’ sites.

By using the Machine Maestro site, you confirm that you have read, understood, and agree to this Privacy Policy.

Legal Compliance

This Privacy Policy is designed to comply with applicable laws and regulations, including but not limited to the GDPR.

Data Collection

Types of Information

We are committed to collecting only the data that is strictly necessary to provide you with an excellent service. We collect several categories of personal information, including:

Identifiers: For example, your first name, last name, email addresses, employer, and LinkedIn account.

Sensitive Personal Information: Such as your account login credentials, email, passwords etc.

Geolocation Data: Broadly, your physical location.

Inferences: Activity on our site is analysed to deduce your interest in specific products and categories.

Financial Information: Data required for billing, including credit card details and billing address.

Method of Collection

We obtain information in the following ways:

User-Provided Information: This includes information you manually submit to us, such as when creating a profile, participating in surveys, or filling out forms.

Automated Data Collection: As you navigate our website, we collect information automatically through analytics tools and cookies to understand site usage. This may encompass data like your IP address, operating system, and browser type.

Data Usage

Service Provision: To deliver the services you have requested or that are required to complete a transaction.

Analytics: To analyse site performance, user engagement, and tailor our offerings better to your needs.

User Authentication: To verify your identity for secure login and other security checks.

Payment Processing: To facilitate payment for services, including verification and fraud prevention.

Marketing Initiatives: To inform you of other services or promotions that may be of interest to you, always in accordance with applicable laws and regulations, and your agreed preferences.

4.1 Ownership: All content is the property of Machine Maestro and is protected by copyright laws.

4.2 Infringement: If you believe your intellectual property rights have been violated, contact us at hello@machinemaestro.com.

Data Storage, Security, and Sharing

We're committed to securing your data through industry-standard technical measures, such as advanced encryption.

When partnering with third-party providers, we enforce rigorous legal and technical protections for your data. Some of these providers may be located outside the EU/EEA. In such cases, we use EU standard contractual clauses to safeguard your data.

User Rights and Choices

As a user, you have the right to:

Access Your Data: Understand the 'what,' 'how,' and 'why' of the data we collect. You have the right to request a copy of your personal data at any time.

Modify Your Data: If you find that the information associated with your account needs updating, you have the complete right to make those modifications.

Delete Your Data: Should you ever decide to discontinue your journey with us, you have the right to request the deletion of your data from our platform.

Opt-Out of Promotions: You can choose to opt out of any promotional emails or notifications from us at any time.

Lodge a Complaint: Not satisfied with how we're handling your data? You have the right to lodge a complaint with the appropriate supervisory authority.

How to Exercise Your Rights

To exercise any of the rights mentioned above, please feel free to contact us at hello@machinemaestro.com. Our team will assist you promptly in managing your data according to your needs.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience and for performance analytics. Specifically, we use session cookies, which are temporary and will expire once you close your browser, and persistent cookies, which stay in your browser until deleted. These cookies are necessary for the site's functionality and for understanding site usage. For a detailed list of cookies used and their purposes, please contact hello@machinemaestro.com.

Changes to This Policy

Machine Maestro reserves the right to modify this Privacy Policy at any time without prior notice. Any changes will be posted on the Site.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at hello@machinemaestro.com.